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Frequently Asked Questions (FAQs)
Is there a Gymboree Play & Music location near me?With over 700 locations in over 36 countries, there should be a Gymboree Play & Music location near you. Click on Find a Location field at the top of this page. | Back to top | How can I preview a class?You can sign up to preview class if you are new to Gymboree. You can start by finding the location that is most convenient for you through the Find a Location link at the top of this page. Then choose the type of class at the appropriate age level on the calendar that appears. You can then call the Gymboree Play & Music location most convenient for you and arrange for your Preview Class for P600 only. If you enroll the day of your preview, then we will deduct this amount from your enrollment effectively making your preview class free. | Back to top | How much do classes cost?Classes per child for start at P3200 for 4 weeks one class a week and are cheaper per class for longer term enrollments. Gymboree Play and Music locations are independently owned and operated. Therefore, schedules vary between locations. For schedule information at your location, please find the location nearest you and view the calendar. Or, you may call the location directly. There is also a Membership fee and some classes have additional fees for materials. | Back to top | Why should I enroll my child in a Gymboree Play &Music program?With over 30 years of experience, Gymboree's programs are designed by child-development experts to help provide children ages 0-4 with the cognitive, physical and social skills they need. Because children learn by playing, our classes feature age-appropriate activities that encourage children to problem-solve and think creatively. And because adults attend the classes too, you'll be an integral part of your child's learning and enjoyment. To read more, click here. | Back to top | How do I enroll my child in a class?To enroll in a Gymboree Play & Music class, start by finding the location most convenient for you. Then, determine the appropriate class program and level for your child and locate the class on the calendar for that location. Once you have found the class you are interested in, call your selected location for information. If you need assistance finding a location or contacting a location, please call our Customer Service team members at 910-7529 (PLAY) from 10am to 9pm. | Back to top | Can I bring more than one child to a Gymboree Play &Music class?Our classes are designed to allow parents to interact and play with their child one-on-one in order to maximize the child's success. If you have more than one child, there are new ways for you and your family to experience a variety of classes at Gymboree. We welcome up to four children to attend the same class in the appropriate age levels, and we also offer Family Classes in Gymboree Play & Learn, Art and Music. Check your local site's calendar or call your local site to find out when these classes are offered. | Back to top | What are the benefits of being a Gymboree Play & Music Member?At Gymboree we have so much to offer you and your child. You'll not only enjoy coming to class each week, but also 20% discount on GymPlay and Theme parties and 5% discount on Birthday Parties plus discounts and freebies from our valued partners. The Play & Music welcome kits include free GymPlay coupons along with your membership. | Back to top | How do I arrange a birthday party for my child andwhat's included?Each Gymboree Play & Music location is independently owned and operated, so each location offers different party packages, pricing and scheduling. To obtain specific information, please contact your nearest location. To find out about our birthday party offerings, click here. You do not need to be a Gymboree Play & Music member to schedule a birthday party at one of our locations. | Back to top | How do I purchase a Gymboree Play & Music gift certificate?To give the gift of play, music or art, please contact one of our Customer Service team members 910-7529 (PLAY) or visit the site nearest you. Our Customer Service hours are 8am to 9pm or you can email tellgymbo@gymboree-ph.com anytime. | Back to top | How do I schedule a makeup class?Makeup classes can be scheduled directly with your Gymboree Play & Music location. Make-up classes must be consumed within the enrolment period. | Back to top | How do I cancel a class?Please contact your local Gymboree Play & Music location directly for class cancellation. | Back to top | If I transfer my membership to a new location, do I have to paythe membership fee again?Gymboree Play & Music members pay annual or lifetime membership fee. This membership may be used at any Play & Music location worldwide. | Back to top | How can I be removed from my local Play & Music mailing list?If you are subscribed to a local Gymboree Play & Music mailing list, please email tellgymbo@gymboree-ph.com or contact your location for further assistance. | Back to top | There are no Gymboree Play & Music locations near me.Can you please open one in my area?Our Gymboree Play & Music locations are operated by franchise owners, and we cannot open a location until we find a party interested in purchasing and operating a franchise in your city. If you or someone you know is interested in learning more about opening a franchise in your area, please click here. | Back to top | Do you sell Gymboree Play & Music toys, music, and DVDs?We offer select items online at gymboree.com, and your local Gymboree Play & Music may have additional music, toys, DVDs, and other items available for purchase. Please contact the location nearest you to learn more about the items they have available for sale.. | Back to top | Where can I buy Gymboree Play & Music equipment?At this time, all Gymboree Play & Music equipment is sold exclusively to Gymboree Play & Music franchise owners. The equipment is only available to the owners of each location and is not sold to the general public. | Back to top | |